Somnet Dynagraphics Pvt. Ltd. is an ISO 9001:2008, ISO 27001:2005 & ISO 20000-1:2011 Certified Organization

Support & Download

Welcome to the Canon Business Support area. Designed to help you continue to get the best out of your Canon devices, from this page you can quickly download electronic brochures, find and download drivers for your Canon copier or MDFs. You can also log request for service and find answers to frequently asked questions.

Types of Support

Customers Training

  • Executed onsite, online & through telephones.
  • Makes our customers self reliant

Online Support

  • Applicable for minor issues
  • We visit client site

Onsite Support

  • Applicable for major technical issues/ emergencies.
  • Telephonic solution

Easy Call Logging System

The unique installation ID of the customer has to be determined while requesting a support via:

  • Smart Portal – You can log in all throughout the day
  • Telephone – From 9:30 a.m till 7:00 p.m

Click to know more about:

Escalation Matrix      Escalation Matrix Equipments 
Company
About canoncopier.in

canoncopier.in is a dedicated information portal about Canon BIS (Business Imaging Soultions) products and associated solutions available through Som Imaging Informatics Pvt. Ltd. (Somnetics) . This site is owned and maintained by Somnetics. To access the corporate site of Somnetics, please visit www.somnetics.in.

About Somnetics

Somnet Dynagraphics Pvt. Ltd., branded as Somnetics, is an ISO 9001:2008, ISO 20000-1:2011 and ISO 27001:2005 certified organization, offering enterprise class, affordable, end-to-end solutions for business process management, imaging & information management and content management. The organization operates from three main branches - with two located in Kolkata, while the third in Bhubaneswar.

La Boutique

© Somnet Dynagraphics Pvt. Ltd. All rights reserved.

Leave a Feedback

Not readable? Change text.

Quick Contact