Som Imaging Informatics Pvt. Ltd. is an ISO 9001:2008, ISO 27001:2005 & ISO 20000-1:2011 Certified Organization

Maintenance Contract

Service and maintenance are critical aspects to be considered while purchasing a copier. Depending on the workload, the copier may undergo a lot of "wear and tear" over a period of time. Regular servicing and maintenance ensure your copier delivers its capabilities to the optimum at all times. It is important to compare service contracts before deciding the most favorable one.

Services offered

Cost-per-copy service ( TG ): The service charges are based on the number of copies made. The service covers parts, supplies and maintenance. Low volumes are charged a monthly fee or in addition to the cost per copy.

Annual Maintenance Contract ( AMC-C ): In case the warranty on Somnetics product has expired, customer can still enjoy the comfort of Somnetics Service by purchasing an AMC (Annual Maintenance Contract) Pack. This will enable Somnetics to take responsibility for the upkeep of the system for the period of the AMC. All the defective spares except supplies will be replaced free of cost during the contract period. All the benefits of Warranty Extension Pack apply to AMC as well. However, the Warranty Extension Pack is offered at a much attractive price.

Annual Maintenance Contract Non Comprehensive ( AMC-NC ): In case the warranty on Somnetics product has expired, customer can still enjoy the comfort of Somnetics Service by purchasing an AMC ( Annual Maintenance Contract Non Comprehensive ) Pack. This will enable Somnetics to take responsibility for the upkeep of the system for the period of the AMC. All the defective spares and supplies will be purchased by the customer during the contract period.

Service Request

Service

  Tel: +91 9874193385 (24hrs)
  +91 33 2223-7116 (10.00-17.30 Hrs IST)
  e-mail: support@canoncopier.in

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